What We Offer
Housing Programs
NBHA administers federally funded programs to help low-income families, seniors, and persons with disabilities access safe, decent, and affordable housing in New Braunfels and Comal County.
Forms
NBHA Forms & Information
HUD Forms
Resident Work Order / Pay My Rent
NBHA residents can submit maintenance and work order requests directly through the Resident Portal. Log in to report a repair need, check the status of an existing request, or contact the maintenance team.
Section 8 / Housing Choice Vouchers
NBHA's Housing Choice Voucher Program (HCV), formerly Section 8, offers low-income families the opportunity to choose affordable rental housing within the City of New Braunfels and Comal County. The program provides tenant-based assistance — meaning the voucher stays with the family, not the unit.
How the Program Works
Apply & Join the Waitlist
Submit an application through the NBHA Applicant Portal. Due to limited funding and voucher availability, applicants should expect to remain on the waitlist for approximately three to five years.
Eligibility Appointment
When your name reaches the top of the waitlist, you will be contacted by mail to attend an eligibility appointment. NBHA will verify your income, family composition, and other qualifying criteria.
Receive Your Voucher
Once determined eligible, you will receive a voucher and be required to locate a qualifying rental unit within the program's payment standards.
Unit Inspection & Lease
Submit required documents for approval. The unit must pass an initial inspection. Once approved and the lease is signed, NBHA begins making housing assistance payments directly to the owner.
Income Eligibility
Comal County median income: $74,100. Comal County median income (FY2025). Income limits are adjusted for family size.
Low-income
Annual income does not exceed 80% of the area median income.
Very low-income
Annual income does not exceed 50% of the area median income.
Extremely low-income
Annual income does not exceed 30% of the area median income.
Program Resources
Public Housing
NBHA offers affordable housing through its public housing program, designed to assist low-income families and individuals in securing safe and decent housing. Rent is based on 30% of adjusted income.
Our Communities
Laurel Plaza
OpenVilla Serena
OpenEligibility Requirements
- Be a family as defined in NBHA's Admissions and Continued Occupancy Policy
- Meet HUD requirements on citizenship or immigration status
- Meet the applicant selection criteria and complete a full application appointment
- Meet screening requirements related to criminal activity and prior rental history
- Pay any money already owed to NBHA
- Have annual income that does not exceed 80% of Area Median Income (AMI) based on family size
Additional Information
Portability
Portability allows a Housing Choice Voucher holder to move from NBHA's jurisdiction to a location in another housing authority's jurisdiction — anywhere in the United States that administers a tenant-based Section 8 program.
Frequently Asked Questions
Landlord Partners
NBHA actively seeks landlords and property owners willing to rent to Housing Choice Voucher participants. Partnering with NBHA provides reliable, on-time rent payments and access to a large pool of pre-screened residents.
Landlord Resources
Interested in becoming an NBHA landlord partner? Click here.
Benefits of Partnering with NBHA
- Guaranteed monthly housing assistance payments directly from NBHA
- Access to a large pool of pre-screened, income-verified residents
- Dedicated NBHA staff to assist with the leasing process
- Regular unit inspections to maintain housing quality standards
- Support from HUD's fair housing and equal opportunity framework
Owner Responsibilities
- Screen families who apply for tenancy
- Comply with the terms of the Housing Assistance Payments contract
- Comply with all applicable fair housing laws
- Maintain the housing unit by making necessary repairs in a timely manner
- Collect rent due from the assisted family
Ready to Apply?
Visit the NBHA Applicant Portal to submit a new application or check the status of an existing one.